Communication

Man uses several different types of communication in their workplace. The choice of the method of communication would depend upon certain factors such as the physical presence of the receiver of the message, the nature of the message as to whether it is urgent or confidential and the costs involved in the transmission of the message. Our ES Lords International school learners have a good knowledge about the means of communication. So, we had a seminar session by Akilan, grade III A2 student on different means of communication. Various means of communication fall into four categories: (1) oral, (2) written, (3) nonverbal, and (4) information technology.

Oral communication

The most prevalent form of organizational communication is oral. It could be face-to-face communication which is in the form of direct talk and conversation between the speaker and the listener when they are both physically present at the same place. It could also be telephone conversation or intercom system conversation.

Written communication:

A written communication means putting the message in writing and is generally in the form of instructions, letters, memos, formal reports, information about rules and regulations, policy manuals, information bulletins and so on.

Information technology:

Information technology is a broad category of communication techniques and includes video-conferencing, telecommuting, electronic mail, and so on. Such devices as videotape recorders, telephone answering devices, fax machines all provide new communication flexibility and are rapidly influencing how managers communicate.

a. Video-conferencing:

Video-conferencing is a channel of communication which uses live video to communicate with various employees at various locations simultaneously. It enables organizations to hold interactive meetings with other people, separated geographically even in different countries, at the same time via camera and cable transmission of the picture and sound.

b. Telecommuting:

Telecommuting is the result of high technology at work, where people can work from their homes using a computer linking them to the place of work. Telecommuting provides flexibility of working and comfort for the worker, even though it isolates the employees working together in a team.

c. Electronic mail (E – mail):

E-mail is a system whereby people use personal computer terminals to send and receive messages among each other, allowing for a very rapid transmission of information. Messages can be sent and received by anyone, anywhere in the world, who has access to a computer terminal and has a computer mail box number on the computer network.